Frequently Asked Questions

Frequently Asked Questions (FAQs)

A Psychiatric Assistance Dog is a specially trained assistance dog that provides help to people with psychological disabilities. These dogs are generally taught basic obedience and are trained specifically to assist the person they serve with tasks related to their disability, such as reminding the individual to take medication or providing emotional support. They provide their handlers with companionship, reduce feelings of isolation, and can even help to reduce anxiety or depression.

To be eligible for a Psychiatric Assistance Dog, you must have an undiagnosed impairment that severely restricts one or more major life activities. You must also demonstrate the following:

• Medically documented diagnosis and treatment of your disabling condition

• A detailed account of how your disability limits your daily activities

• An explanation as to why a Psychiatric Assistance Dog is necessary

• A commitment to work with an experienced trainer/handler in order to ensure that your dog is properly trained and socialized

• An understanding of the upkeep and responsibilities associated with owning an Assistance Dog, such as proper care and control in public settings.

An Emotional Support Dog (ESD) is an animal that provides comfort and support in the form of affection and companionship for an individual with a mental health disorder. These dogs should be prescribed by a licensed healthcare professional such as a psychiatrist, psychologist or social worker to whom the client has had some form of long-term relationship. ESDs differ from Psychiatric Assistance Dogs in that they are not trained to perform specific tasks for the disabled individual and are not protected under the UK laws so far. However, it is important to note that ESDs may qualify for certain housing rights and some airlines may allow them on board.

The qualifications for an Emotional Support Dog vary among individuals but typically require a person to be diagnosed with some form of mental health disorder. This could include anxiety, depression, PTSD, etc. Usually, a doctor or licensed therapist must provide written documentation as proof that the individual has been diagnosed and could benefit from having an emotional support dog. To be eligible, the individual must also be able to care for their animal and provide a safe living environment. There is no registration or certification process required for emotional support dogs—the only requirement is documentation from a doctor or therapist.

Therapy dogs are animals that are trained to provide comfort, affection and support to people in various settings. They are often used in hospitals, nursing homes, schools and other facilities to provide emotional support for individuals who may be facing difficult times. Therapy dogs must pass a test given by a certifying organization and have regular veterinary care. The handlers of therapy dogs must also be responsible and knowledgeable about their animal’s abilities. Therapy dogs are not considered service animals, but may still be able to accompany a person with an emotional disability if the facility allows it.

The criteria for a Therapy Dog differs from organization to organization. Generally, it requires that the dog is well-mannered and friendly in public settings, and has gone through obedience training either prior or soon after certification. Generally, the handler of the dog must also have sufficient knowledge of animal behavior to be able to make judgments about his or her dog’s reaction to different people and situations. Additionally, the dog must remain calm in a variety of environments, respond positively when other animals are present, and not be overly protective of its human companion. In addition to these criteria, organizations may also require that Therapy Dogs have had some form of temperament testing and/or received specific health clearances from a licensed veterinarian. Finally, the handler must be willing to comply with all applicable laws and regulations regarding animal owners and handlers. With the right qualifications, Therapy Dogs can provide emotional support and comfort to people in a variety of settings including hospitals, nursing homes, schools, libraries, and shelters.

Psychiatric Assistance dogs are covered by the Equality Act 2010 and are legally protected. The law also provides specific requirements for these dogs, including that they must be registered and insured, have passed an appropriate assessment, receive ongoing training and care, and wear an official collar and identification tag. The law also stipulates that Psychiatric Assistance Dogs are allowed access to all public places, providing comfort and security to their owners. It is important to note that this legislation only applies in the UK and may be different in other countries.

It is important to identify your Psychiatric Assistance Dog. This can be done through a visible tag, collar or vest that identifies your dog as an Assistance Dog. Additionally, you may want to provide documentation from a qualified professional confirming the need for your dog’s assistance and its training status. It is also important to note that in some areas psychiatric assistance dogs are required to be registered. This will depend on the laws of your local area.

Assistance dogs are covered by the Equality Act 2010 and are legally protected. This means that businesses and public areas must grant access to Assistance Dogs, and it also means that you cannot be charged extra for the presence of your dog. However, there may be some restrictions in place based on the size or behaviour of your dog. It is important to familiarise yourself with the laws in your local area as they can vary from region to region.

When asked about your Psychiatric Assistance Dog, it is important to show patience and understanding. Explain that your dog has been trained to help you with a range of tasks which can improve your mental health. If the business owner requires proof of registration or other documentation, this should be provided if possible. Business owners do not have the right to deny you access because of your dog, and should be made aware that this is against the law. It is important to remain respectful during all conversations and remember that it is a business owner’s right to ask questions about assistance animals. When it is not obvious what service an animal provides, only limited inquiries are allowed. Staff may ask two questions: (1) is the dog an assistance animal required because of a disability, and (2) what work or task has the dog been trained to perform.

No. It is illegal to make an inquiry about a person’s disability or medical condition when it is not apparent that the animal provides some form of assistance.

It is not necessary to carry proof of certification or licensing for your assistance animal, but it is recommended that you have documentation available upon request. This could include doctor’s note, a letter from a certified trainer, or any other type of verifiable evidence that the dog is providing an assistive service.

Since each card is custom-made for each customer, all orders are non-refundable. If you made an error when you submitted your order, please contact immediately. We will do our best to make the adjustments for you free of charge if your order has not been processed yet. Unfortunately, if the order has already been processed, you will be required to pay a fee for the new card. Expedited Digital Access and Priority Orders are final since orders are processed immediately. Please take extra care to enter the correct information as you are responsible for selecting the desired card type, inputting the correct information, and uploading an accurate photo for your identification card. If you do not upload a photo, your identification card will not include a photo. If you want to add a photo to your card or make any additional adjustment after it prints, you will be required to pay a fee. Returns will not be accepted. If a vest is too small or big for your animal, we have a 14-day exchange policy (for a flat fee of $10). Exchanges and refunds for vests will not be accepted outside the 14-day window.